BT News

February 26, 2020

Accounting Trends And The Customer Experience

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Here at BT Partners, the customer experience is invaluable to us. We want to make sure each and every customer is happy with the service they’re receiving from us and that it is helping their business in every way it can. Here are a few key ways that we ensure our customers have an amazing experience with us.

Ease of use

We love that our solutions are comprehensive as well as easy to use. Accounting solutions like Sage Intacct make completing tasks like consolidating multiple companies a breeze. People from any department can use the platform and access the information and reports that they need without having accounting email them out. Having a solution that is easy to use is an amazing asset to the customer experience.

Value

We deliver value. It’s that simple. Part of focusing on our customers is also focusing on the value they receive from the work we do. We know our customers budgets matter – and we provide high value solutions within those budgets. We focus on ROI.

Scalability

Beyond keeping our customers within their budget, we want their solution to be able to grow with their business as it grows. Scalability by definition means the capacity to be changed in size or scale. Having the scalability to fluctuate with the ebbs and flows of any business allows our solutions to support your business over the years.

Mobility

What is software mobility? It is the ability to access your solution from multiple platforms including but not limited to laptops, tablets, cell phones and other mobile devices. Having access to data anytime, anywhere, is key to a modern accounting experience – and we are happy to provide solutions that enable our customers to stay mobile.

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