IT Managed Services

We strategically elevate the ability of your IT infrastructure to securely scale, adapt, and respond to market opportunities.

BT Partners delivers proactive, responsive IT managed services that consistently keep your infrastructure running optimally – freeing your time to focus on your business. Whether your company requires a complete new network or simply an improvement on current infrastructure, we deliver a specialized, industry-specific approach to achieve success.

Your Environment – Your Needs

We first establish a comprehensive assessment of your current IT environment – from servers to desktops, hardware configuration, connectivity, email software, spam and content filtering. This creates a clear picture for designing a solution that best meets your specific needs and adheres to industry best practices. We work closely with your staff to ensure a seamless implementation that does not interrupt day-to-day operations.

Security – Your Peace of Mind

We are keenly aware that minimizing your risk is a priority. We work to achieve this through reliable, secure, and high-performance technology that helps you maximize the value of your IT spend. We work directly with you to understand your business objectives to tailor a solution that meets those goals and adheres to industry and manufacturer best practices. Making your IT “invisible” is a goal we strive to attain.

Comprehensive and Integrated Services

Whether your challenges are…

  • Physical Integrity - “Why is my server making that horrible groan?”
  • Operations - “Nobody has looked at this system in a year.”
  • Security Threats - “We are concerned a virus will wipe out our data.”

Our team of certified experts are focused on current technology trends and can support the full range of your IT managed services needs.

Proactive Systems Monitoring

We implement solutions using industry best practices to ensure your systems are running optimally and to improve performance and throughput.

We constantly monitor all critical network components to identify potential issues and remediate them before they affect your productivity. By proactively monitoring your network, it allows us to detect potential threats that could cause network downtime and help to reduce the time from identification to resolution. Additionally, we externally monitor internet access to your locations to minimize potential lengthy outages.


Virtualization/Cloud

We are always looking ahead at emerging infrastructure optimization technologies to help you maintain a competitive advantage. We understand and appreciate that businesses are always looking for ways to be more efficient, cost conscious and minimize their investment in outdated infrastructures. Further, we strive to help you increase IT agility, flexibility, and scalability while creating significant cost savings.


Server/Desktop Support

Comprehensive support designed to reduce risk, increase security, and maintain the physical integrity of your infrastructure.

We know that managing your IT investments and infrastructure can be a resource-prohibitive job. With help from the professionals on our team, you can take advantage of infrastructure development, maintenance and best-in-class managed services. Ultimately, reducing your cost of IT ownership and increasing your peace of mind.

From single PC installation to group-wide software updating and distribution, we keep servers working 24/7. You receive a primary point of contact for all IT needs, resulting in clear and direct communication as well as a consistent approach to developing solutions. BT Partners steps in as part of your team to stabilize your current infrastructure and implement the right solutions.

Technology struggles and downtime cuts into your bottom line. Responsive helpdesk support and desktop service helps solve your problems remotely or onsite to put you back on track. We have a full-time dedicated Help Desk staff that provides regular monitoring and updates on all client issues. This service allows you to immediately access our highly-skilled, technical support professionals with decades of experience.


Back-Up/Disaster Recovery

Critical applications should be available to you anytime and you should have zero tolerance for downtime. Utilizing our Back-Up/Disaster Recovery (BDR) solutions can reduce your downtime from hours to minutes. We strive to keep your critical applications always up and running. Services include:

  • BDR and data storage
  • Risk and disaster preparedness assessment
  • Contingency planning
  • System failure recovery planning
  • Performance and business impact assessments
  • SPAM Control
  • Anti-Virus

IT Outsourcing

When a project or your IT department needs more help on a full-time or temporarily basis, we can assign IT professionals to the task. Our experienced team can help fill the gap and provide the resources your organization needs whether it’s a permanent resource or temporary staff augmentation, we are an extension of your internal IT department.

Technology struggles and downtime cuts into your bottom line. Responsive helpdesk support and desktop service helps solve your problems remotely or onsite to put you back on track. We have a full-time dedicated Help Desk staff that provides regular monitoring and updates on all client issues. This service allows you to immediately access our highly-skilled, technical support professionals with decades of experience.


IT System Assessment Services

We perform an assessment where we analyze your systems for vulnerabilities. Included in this assessment:

  • Verify systems are leveraging industry best practices
  • Validate physical security procedures / measures
  • Review processes / policies related to IT systems
  • External analysis of network to identify potential risk
  • Inventory Server infrastructure
  • Validate system state – current Operating systems, patches applied
  • Review backup / disaster recovery procedures
  • Email / database best practice review
  • Identify / document security systems

Need IT “Peace of Mind?”

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