Managed IT Services

From infrastructure support to security, our team will ensure your data & technology are set up for success.

More than a technology provider, we're problem solvers.

Whether you need a completely new network or simply an improvement, our managed services team can help. The word “partner” is used a lot these days, but we truly partner with our MSP clients, putting relationships over transactions. Technology is a key part of your business, not just an expense, and when you collaborate with hands-on experts, the sky’s the limit. BT Partners Managed Services consultants are deeply invested, offering the practical expertise and seamless IT support your business needs to be successful.

Average Response Time to End-User

<3 minutes

Average Time to Resolve Infrastructure Issue

<30 minutes

Uptime of all Client Servers (600+)

Over 99%

MSP Services

Technology changes rapidly and our team makes sure to stay current & ahead of changes, so your team doesn’t have to worry about what you don’t know you don’t know.

System Monitoring

We proactively implement solutions to improve performance and constantly monitor all critical network components to detect and resolve potential threats faster.

Virtualization / Cloud

We help you increase IT agility, flexibility, and scalability while creating significant cost savings by constantly looking for emerging tech to give you a competitive advantage.

IT Systems Assessment

A detailed engagement analyzing your system for vulnerabilities, including security, patches, documentation, processes, and best practices.

Security

We proactively maintain your systems by leveraging the latest cybersecurity tools to keep your data secure, whether it's on your servers or in the cloud.

Server / Desktop Support

From single PC installation to group-wide software updating, we optimize your technology - improving reliability while ensuring an enjoyable user experience.

Back-up / Disaster Recovery

Our Back-Up/Disaster Recovery (BDR) solutions can reduce your downtime from hours to minutes, ensuring critical applications are always available to you.

Mother and Child Alliance

They designed a services agreement specifically for us. There are services it would be nice to have, but we don’t truly need them. BT Partners was honest about what we needed to create a secure, supportable network, and what could wait.”

managed services for nonprofits

Datto

Several tools used to improve client security – backing up, protecting, or restoring data & applications, on premise or cloud-based. We also use Datto to manage client networks and provide the IT Help Desk in our Managed Services Support plans.

The key value BT Partners brings is our team’s expertise, with Datto as one of the many tools we tailor and leverage to your benefit.

Microsoft Office 365, SharePoint & Azure

We realize part of improving efficiency is optimizing productivity, collaboration, and adaptability. We provide our industry’s most advanced productivity suite with Microsoft SharePoint, MS Azure, and MS Office 365.

Our Managed Services can set these solutions up company-wide, ensure a new hire’s laptop is ready, or provide quick hands-on tech support for clients as needed.

Managed IT Services

KnowBe4

With phishing scams & ransomware becoming more common, employees can be a weak link in IT security. With our Managed Services experts and KnowBe4’s training tools, we can transform your staff into the first line of defence.

KnowBe4 offers the world’s largest library of security awareness materials with automated campaigns & simulations to train your team & increase security.

Business insights and resources

Disaster Recovery Plan

How Do We Figure Out Our Own Recovery Time Objectives (RTO) & Recovery Point Objectives (RPO)?

rto and rpo

What are Recovery Time Objective (RTO) & Recovery Point Objective (RPO)?

data audit

How Do You Know If You Have Confidential Data?

FAQs

We can work seamlessly with your current IT staff by enhancing the skillset needed to implement new technologies or handle large projects

It is great when a client’s systems are running with minimal issues but it’s always a good idea to do regular health checks to ensure all systems are running in top shape, properly patched and with up to date security protocols in place.

The cloud has many advantages but isn’t necessarily the right option for everyone – it depends on the client’s needs. We work closely with our clients to determine what makes sense and where. We’ll work with your team to assess options & costs, and recommend the most appropriate solution for your overall business goals.

We work with all types of clients from all different sectors including manufacturing, financial, distribution, etc. We also with small local businesses and large international corporations. Our goal is to build a strong partnership with each of our clients and work with them so they can leverage technology to meet their broader business objectives.

Keeping clients secure is our number one priority. We work with each client individually to assess their current environment and provide recommendations on where best to invest in technologies or processes to improve overall security posture. We leverage industry best practices and technologies that align with a security first strategy.

Ready to optimize?