[ CLIENT SUCCESS ]

ExsoMed: Real-Time Inventory and KPI Visibility

Industry

Other

Solution

Data & Business Intelligence

Client Since

2020

About ExsoMed

Founded in 2018 by veteran hand surgeons, ExsoMed focuses on developing innovative techniques and products designed to revolutionize hand surgery. The company’s solutions are distributed to surgery centers and hospitals worldwide through a select network of consignment distributors. With high-dollar, sophisticated equipment on the line, ExsoMed needs real-time visibility into its inventory holdings and product movement — as well as deep insight into its financial operations. BT Partners is the hands-on partner ExsoMed relies on for that visibility.

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“BT Partners is a great partner in this initiative. With their assistance, we’re better able to understand not just what is happening across the organization — but also why it’s happening.”

Michael Lowe

VP of Operations, ExsoMed

The challenge

ExsoMed previously relied on multiple disparate applications and numerous spreadsheets to manage finance and distribution activities. As the company grew, duplicate data entry became overly burdensome, and maintaining accurate, real-time visibility into inventory, sales, and financial performance grew increasingly difficult.

ExsoMed needed a unified analytics solution that could integrate data from various systems, including their new ERP to provide actionable insights. They required better tools for inventory management, distributor performance tracking, sales analysis, and executive reporting to support strategic decision-making.

Why BT Partners?

ExsoMed selected BT Partners due to their extensive experience with analytics implementations in similar environments. When migrating to a new ERP system, they turned to BT Partners for their expertise in reconfiguring integrations and building advanced visualizations.

BT Partners was chosen for their ability to understand ExsoMed’s unique business needs and deliver proactive, hands-on support. Michael Lowe, VP of Operations, explains that the company’s partnership with BT Partners takes the burden for creating the integrations, cards, and dashboards off his plate, freeing time for more strategic tasks.

“Some companies might have an IT department that could handle some of those tasks, but here, I’m it,” he says. “Knowing that BT Partners understands our business well enough to be proactively helpful — suggesting new ways to get more value out of Domo — allows me to focus my energies on running the business.”

The solution

BT Partners helped ExsoMed redesign and expand their analytics capabilities following the ERP migration. They built custom integrations, developed targeted dashboards and visualizations, and created mobile-friendly KPI tools for field teams and executives.

Key enhancements include real-time inventory tracking, distributor performance monitoring, sales trend analysis, conversion rate tracking for education and marketing programs, and executive-level performance summaries. BT Partners focused on turning raw data into actionable business insights. “We’re taking analytics to a much deeper level than before,” Lowe says. “BT Partners plays a key role in helping us dig deeper and uncover new insights.”

Results & business impact

ExsoMed gained significantly faster access to actionable insights, reducing time spent searching for data and increasing time spent on analysis and decision-making. They can now effectively monitor inventory movement, optimize stock allocation across distributors, and track program effectiveness with greater precision.

The improved visibility has enhanced operational efficiency, strengthened financial oversight, and supported better strategic planning. BT Partners’ support has allowed the lean team to focus on core business activities while maintaining robust analytics capabilities

What’s next

ExsoMed continues to partner with BT Partners to uncover additional insights and expand their analytics capabilities as the company grows. This ongoing collaboration helps them maintain a competitive edge in the medical technology space through data-driven operations

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As the technology and performance enablement arm of Miller Cooper, BT Partners helps mid-market organizations drive business performance by combining strategic insight with technology that delivers clarity, visibility, and measurable results.

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[ Client Success ]

ExsoMed: Real-Time Inventory and KPI Visibility

Industry Other

Solution Data & Business Intelligence

Client Since 2020

About ExsoMed

“BT Partners is a great partner in this initiative. With their assistance, we’re better able to understand not just what is happening across the organization — but also why it’s happening.”