Customer Relationship Management - ” simply called CRM - is a business solution that helps companies improve marketing,
sales, and service engagement with their customers to drive organizational efficiency while helping to
improve customer experience. CRM solutions:

  • Centralize


    Centralize customer

  • Automate


    Automate marketing

  • Intelligence


    Provide business

  • Facilitate


    Facilitate communications for
    increased productivity.

Learn more about the ERP solutions provided through BT Partners to maximize your business productivity
and deliver the visibility and insights you need.

Microsoft Dynamics CRM makes every customer engagement an intelligent one, so you can sell effectively, care everywhere, and market smarter.
  • Personalize customer experiences by engaging customers at the right time, in the right place, in the right way throughout the journey.
  • Create proactive experiences by determining the next best interaction with your customer based on insights.
  • Make customer engagement predictive by leveraging internal and external data to identify patterns and trends.
CRM for SYSPRO empowers manufacturers and distributors to collect, analyze and utilize data to enhance relationships.
  • Real-time integration with SYSPRO ERP.
  • Quick ROI with rapid implementation and training.
  • Implement automated processes to match business requirements.
  • Extensive customization capabilities without programming.

Let BT Partners help implement the right CRM solution for you.