BT Partners - TECHNOLOGY CONSULTANTS | BT CONSULT

Elizabeth Ingram

Director – Client Services

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George Cohn

Director – Professional Services

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IMPLEMENTATION

CUSTOM REPORT DEVELOPMENT

DISCIPLINE EXPERTISE

PROJECT MANAGEMENT

ORGANIZATIONAL IMPROVEMENT

TRAINING & EDUCATION

BT CONSULT™
TRAINING & EDUCATION

Whether a client wants to improve knowledge of a current solution or plans to implement a new solution, our BT Consult professionals can help an organization reduce the total cost of ownership through thorough training.

Our methodology is designed to help our client partners scope, develop and implement an effective training regimen.

Training Metholdology
Teaching the teachers.

PLANNING
We begin by planning an entire curriculum to ensure the organization has a thorough understanding of the solution. Our planning approach builds consensus and clarity, ensuring that all employees understand objectives, cost trade-offs and timetables.

TRAINING
For a new solution implementation, we provide training to key team leaders on an ongoing basis, followed by end users as the "go-live" date approaches and final implementation decisions are completed. Essentially, we "teach the teachers," so a client benefits from the lowest total cost of ownership.

RETAINING
We look to senior leadership to be a resource to subordinates so that the solution has credibility and end users do not revert to outdated past practices.

SUPPORTING
BT Consult continues to provide additional training during the "Go Live" process to help minimize business interruption. Our training is not complete until the client has demonstrated the ability to leverage the solution.

BT Partners focuses on training on your solution so that users become comfortable over time. We provide both written and electronic documentation to support all training sessions. All of the training materials are included in our proposal for services.

BT CONSULT™
TRAINING ALTERNATIVES

Our analysis phase doesn't just translate skill-set needs into courses. We specialize in performance improvement, proactively seeking the best alternatives to meet a client's performance objectives. It may be that the best solution isn't training, but a job aid, job restructuring, improved documentation, or an electronic performance support system to provide just-in-time information, advice, and learning experiences.

BT CONSULT™
DELIVERABLES

Every training and media approach requires different deliverables. Because of our up-front planning process, our deliverables are defined from the outset. Our clients know exactly what to expect. Among the outputs of our training approach are:

Front-end analyses
Design and knowledge management strategies
Scripts, flow mapping and storyboards
Instructor guides
Student/participant manuals
Self-paced instruction