Program Name: Summit

Our high-level proactive managed services program designed to support the activities and resources of the organization by providing performance monitoring combined with remote and on-site support from our team of experienced, highly specialized engineers.

Key Components

24/7 real-time monitoring and management of network hardware and software Immediate notification of mission critical issues Remote and on-site proactive support Priority in the service queue Scheduled and on demand reporting including: executive summary report, service and device availability, capacity and utilization trending, notification, event and activity log reports 15% discount on consulting time outside of PNS program Access to our Virtual CIO program

Primary Benefits to Join

Reduced business impact to IT failure by reducing the number and duration of IT failures Much more cost effective than maintaining an internal IT resource Provides cost predictability Call priority

Program Economics

Contract Term: month to month 35 users 10 combined devices (server, router, printer, security)

Additional Programs Available

Off-site electronic vaulting Desktop monitoring Desktop antivirus, antispam, and antispyware