An entry-level program designed to reduce or eliminate emergency service calls as well as the downtime and lack of productivity associated with your current reactive model by dramatically shortening the time from failure to resolution.
Key Components
24/7 real-time monitoring and management of network hardware and software
Immediate notification of mission critical issues
Priority in the service queue
Quarterly Executive Summary providing availability, capacity, and trend reports
Access to our Virtual Chief Information Officer program
Primary Benefits to Join
Reduced business
impact of IT failure by reducing mean time to incident resolution
Much more cost
effective than maintaining an internal IT resource
